Shipping & Delivery Policy
Shipping
All products are made on demand and carefully handcrafted. Once an order is placed, the printing process begins using industry-leading printers to ensure a high-quality final product.
Shipping Times:
We ship to over 200 countries globally. However, there are certain locations where shipping is unavailable. If your country is one of these, we will contact you promptly.
Shipping times depend on your location. Please refer to the table below for estimated delivery times:
- United States: 5–8 business days
- Mexico, Brazil, and South Africa: 10–15 business days
- Rest of the World: 8–15 business days
Note:
- The shipping estimates above do not include the processing time, which is typically 5–10 business days.
- Orders paid via PayPal may require an additional 10 days for verification and processing.
- Customs fees, if applicable, are the responsibility of the customer. By placing an order, you consent to potential customs charges upon package arrival.
- Delivery estimates are based on standard conditions. Delays may occur during high-demand periods, holidays, adverse weather, or other unforeseen events. In case of lost orders, we will provide a replacement or refund.
Refunds, Returns, and Exchanges
We accept returns within 30 days of delivery for unused items in their original condition. Refunds will be issued for the full order amount, excluding return shipping costs.
If an item arrives damaged, please email us at [email protected] with your order number and a photo of the damaged item. Each case will be assessed individually, and we will work towards a resolution.
For more details, visit our Return Policy Page.
Lost Packages
We will resend orders or issue refunds for packages that are lost or returned to the sender due to valid address entries. Unfortunately, we cannot replace or refund orders with incorrect address entries made by the customer.
Wrong Address Disclaimer
Please ensure your address is entered accurately at checkout. Due to our strict shipping schedule, address changes cannot be guaranteed after an order is placed. If the package is shipped to an incorrect address provided by the customer, we are not responsible for the misdelivery.
In cases where the package is returned to us, we will offer an exchange or refund.
Contact Us
If you have any questions or require assistance, please contact us at [email protected].
We are committed to providing a seamless shopping experience and appreciate your understanding of our policies.